Agiliza

P2P loan platform.

Agiliza is a P2P credit solution that facilitates quick, secure, and digital access to loans, especially for those who face barriers in the traditional financial system.

Agiliza is a P2P credit solution that facilitates quick, secure, and digital access to loans, especially for those who face barriers in the traditional financial system.

Challenge

Hackathon by TecBan

Hackathon by TecBan

Timeline

July 24 to July 26, 2020

My role

Product Designer

Result

5th place — among 39 projects

Skills

Open Finance

Open Finance

Open Finance

Serviços Financeiros

Serviços Financeiros

Serviços Financeiros

Empréstimo

Empréstimo

Visual Design

Visual Design

User Research

User Research

Visual Design

Visual Design

User Research

User Research

Empréstimo

Empréstimo

My role

Team

Isabela • Product Designer

Henrique • Business
Nicolle • Product Manager

Steffany• Dev Front

Ana • Dev Back

Product Definition

Together with the team, we held a brainstorming session to understand the requirements of the challenge and map possible complexities. From this, we defined the solution with a focus on the users' pain points and goals, establishing priorities to achieve a feasible and valuable delivery.

User Experience

I structured a collaborative design system based on the Design Thinking methodology, which allowed us to progress quickly in the development of an MVP.

The process involved data analysis, problem identification, ideation, prototyping, and final delivery of the solution — always with a focus on usability and real impact for the user.

Context

Problem

The project was developed during the TecBan Hackathon, with the challenge of creating innovative solutions based on the Open Finance ecosystem. Using TecBan's APIs and Banco24Horas assets, the goal was to promote financial inclusion, explore new business models, and facilitate access to financial products and services for different user profiles.

Project

How to facilitate access to fair and reliable credit for unbanked individuals or those with difficulty getting approved by traditional institutions, avoiding over-indebtedness?

How to facilitate access to fair and reliable credit for unbanked individuals or those with difficulty getting approved by traditional institutions, avoiding over-indebtedness?

How to facilitate access to fair and reliable credit for unbanked individuals or those with difficulty getting approved by traditional institutions, avoiding over-indebtedness?

The process:

Three Days of

Design Sprint

July 24 to July 26, 2020

Friday

Friday

Discovery

Discovery

Understand the challenge

Discovering about Open Finance

Open Finance

How Might We

Saturday

Saturday

Ideate
and Discover

Ideate
and Discover

Talk to specialist

Definition of the scope

Crazy 8 + Ideations

Solution and Wireframes

Sunday

Sunday

Screens and
Prototype

Screens and
Prototype

Screens and Prototype

Identity and final screens

Navigable prototype

Development

Delivery

Research and
Initial Insights

Research and Initial Insights

To define our target audience among borrowers and the level of default, we used data provided by the Central Bank.

14.9% of delinquent borrowers are up to 34 years old.

this being our target audience.

2020 Data from the Risk Indebtedness Indicators and Borrower Profile

of credit, from the Central Bank.

66% of borrowers
use up to 3 types
of credit simultaneously

and are up to 60 years old.

2020 data from the Citizenship Finance Series – Risk Indebtedness in Brazil, from the Central Bank.

Personas and
main Pains

Personas and main Pains

In this project, we involve two audiences:
The investor and the borrower.

Bringing clarity
to product
decisions – fast

We use wireframes as an essential communication tool, bringing clarity and tangibility to product decisions. At this stage, we validate assumptions and discuss the strategy for each feature.

Brand Design

Brand Design

In addition to developing the solution, it was also necessary to create a brand and visual communication for Agiliza.

Logo

Color Strategy

Design System

Design System

A Design System was also developed to ensure visual consistency, standardize components, and streamline the creation of interfaces during the hackathon.
In addition to developing the solution, it was also necessary to create a brand and a visual communication for Agiliza.

Components

Design Final

Design Final

I want to take out a loan with fair rates.

Quero guardar dinheiro
para realizar meus sonhos.

Definition of loan characteristics
of the loan

Definition of the characteristics
of the loan

Definition of the characteristics of the loan

With the data shared via Open Finance in the Data Reception journey, Agiliza conducted more accurate credit analyses, offering fair rates and personalized products according to the user's profile.

Tracking
of the requested loan

Tracking
the requested loan

Tracking of the requested loan

In the app, the user can track the status of the loan, receive incentives for repayment, and access financial education actions to avoid debt.

I want to invest with risk control.

Quero guardar dinheiro
para realizar meus sonhos.

Starting the investments

With Suitability, we identify the investor profile to offer products aligned with their profile and level of risk.

Acompanhamento
dos investimentos

Monitoring of investments

In the app, the user can view available investments and track the allocation of their resources.

Learnings
and Insights

  1. Validating hypotheses quickly

With only 3 days left for the challenge, it was essential to focus on delivering a functional MVP that generated real value. This experience reinforced my ability to validate ideas quickly, both through research and adjustments in the flow with users, as well as in creating the final screens. The Design System created was a great facilitator to speed up the process and the development of the solution.

  1. Open Finance and the regulatory context

One of the greatest lessons from this project was to deepen my knowledge in Open Finance. In 2021, the system was still in its early stages, and not everything about its potential was known. This experience was essential for my professional development, as it provided the foundation for me to lead the complete implementation of the Open Finance journey at Méliuz in 2024.

  1. Entrepreneurship and business model

With the highlight among the top 5 projects, out of a total of 39 in the hackathon, TecBan included our solution in the Acelera TecBan program, which aimed to transform the projects into real startups. Participating in this program was essential to expand my understanding of business models and deepen my knowledge in the financial services market.

© 2024 • Isabela Steffens

isabelassteffens@gmail.com